Are You Ready to be an Online Student? Do you have:
1. I am receiving an "invalid username/password" message. But I am CERTAIN the username and password I'm entering are correct.
2. I receive this error message: "Session Already Running; Session Timed Out - Requires Guest Access; HTTP 403 Forbidden; Access Denied; Login Loop."
3. After I login, I get a popup message asking "Do you want to trust the signed applet distributed by 'WebCT Inc'"?
4. How do I submit assignments using the Assignments tool?
5. Sometimes changes to an item's properties do not take effect.
6. My campus has assigned me an "official" e-mail address, but I would prefer to use my private e-mail address (such as user@yahoo.com) instead. Is this OK? What's the difference which e-mail account I elect to use?
7. Assignments> My Files> Whiteboard: I'm trying to upload a file, but I do not see an Upload option. I see a blank white box with an X in it. Is that where the Upload option is?
8. I receive this error message: "An unknown system exception has occurred."
9. Why do my browser's Back, Forward, and Refresh buttons not work in my online courses?
10. I receive this error message: "Session has expired. Close the program and log in again."
11. I receive this error message: "There was an internal problem."
12. When I turn on the HTML Creator, I see a small red X and nothing displays. What do I do?
13. I receive "Error on Page" when attempting to add an attachment.
14. After I login, I get the popup message that says "This JRE version is not validated for use with WebCT. Some tools may not function properly."
15. After I login, I get the popup message: "Applet(s) in this HTML page require a version of java different from the one the browser is currently using. In order to run the applet(s) in this HTML page, a new browser session is required. Close all netscape browser session and start a new browser session to run the HTML page."
16. After logging in, my browser closes.
17. I receive this error message: "Sun Java Runtime Environment Errors."
18. Where do I get Java for a Mac?
19. Why am I unable to see a grade for my assignment?
20. What are tips for managing course e-mail across several online courses I am taking or teaching?
21. I receive this error message: "WebDAV and Folder is Invalid Errors."
22. When I try to insert an equation using WebEQ Equation Editor, I see a small red X and nothing displays.
23. How to remove an incompatible Java version on a Windows Vista computer, and install a compatible version for use with Blackboard CE 6 / Vista 4 products
24. I am unable to take a quiz or a test
25. I am taking a quiz/assessment and my answers are not being saved in the Question Status area - there is an explanation mark ! displayed instead of a checkmark. I have clicked the Save Answer button.
